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Nutrition and Senior Center Program Grievance Policy and Procedure

At Self-Help for the Elderly, we are dedicated to delivering exceptional services to our community. While we acknowledge that our offerings at the centers/participated CHAMPSS restaurants may not always fully meet everyone’s needs, we firmly believe in continuous improvement. Therefore, we maintain an ‘open door’ policy, encouraging program participants to communicate any concerns they may have with our service staff at their earliest convenience.

We welcome not only participants’ comments and suggestions but also any grievances they may wish to express. It is our top priority to address and resolve all issues promptly and effectively. Please click on our Grievance Policy and Procedure for detailed information.