Frequently Asked Questions
How to Add Meals to CHAMPSS Card?
- Go to www.sfchampss.org
- Click on “ADD MEALS”
- Select Quantity
- Click “Add to Cart”
- Click “View Cart”
- Click “Proceed to Checkout”
- Enter you billing and CHAMPSS account information
- Select Payment Option (Credit card)
* For more detailed step-by-step online add meals instructions, please read or download Online Add Meal Instructions
- Go to one of the Self Help for Elderly senior centers
- Fill out Meal-Adding form (ask center manager)
- Information needed: CHAMPSS account number
- Payment options: cash/check
- Who does CHAMPSS mainly serve?
Answer:San Francisco residents age 60 or above, and adults with disabilities.
- What is the suggested donation for each meal? What are the maximum meals could be loaded for each customer each time?
Answer: The suggested donation for each meal is $4.00. Maximum of 10 meals could be loaded at a time.
- Is there any expiration date for CHAMPSS meal balance?
Answer: Yes. June 30, 2019.
- Do you need to pay tips for CHAMPSS meal?
Answer: Tips are optional.
- How can I check my CHAMPSS meal balance? How can you know how many meals left on your CHAMPSS cards and whom to contact?
Answer: You could always check your meal balance while swiping your card at the restaurant, or go to CHAMPSS website, click on “Meal Balance 餘額” and enter last 8 digits of the CHAMPSS card number, or contact CHAMPSS program staff at 415-677-7601.
- Do I need to pay for replacement fee if I lost my CHAMPSS card? Do you need to charge additional fee if you lost your CHAMPSS Cards and ask for replacement?
Answer: No. However, we suggest you report the lost to our staff as soon as possible and ask for an replacement.
- Do the clients need to answer all questions on the intake form?
Answer: Clients are required to fill in the area indicated With “*”.
- How can I deliver my feedback and suggestion regarding CHAMPSS services?
Answer: We appreciate all your comments and opinions. There are several ways that you can contact us:
- Fill out the comment form at the restaurants.
- Submit the contact-us form on our website.
- For urgent issues, please contact CHAMPSS staff at 415-677-7601
答: 每次每餐的建議捐款為＄4.00. 每位顧客每次最多可以加至十餐。
答: 是。 2019年6月30日。
答: 你可在服務的餐館刷卡時查詢，或到美味營養餐網站，點擊 “Meal Balance 餘額”，輸入美味營養餐卡的最後8位數字，然後按“Submit”，或致電本計劃職員查詢（415）677-7601。